Before you pry off the door and cause extensive damage follow these steps.
Duet washer door locked.
Unplug the washer or disconnect power.
The door of the whirlpool duet washing machine will lock and unlock automatically based on a number of preset conditions.
Go ahead and inspect the door striker to ensure it s engaging properly with the lock assembly.
Look inside the washer through the front window to see if there is water in the drum.
Do not continue until you ve confirmed that the power cord is completely disconnected.
If your washer door is stuck after completing a cycle contact a repair person or a whirlpool representative about your problem.
Pull the cord free from the wall socket to disable the power to the washer.
Remove the lower kick panel.
If the appliance determines a problem with the system or a mechanical failure occurs the door will not unlock automatically.
Lower toe panel removal.
If you see water the washer may not have drained completely.
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Turn off the washing machine and unplug it from the wall.
On most whirlpool models the door must be closed and locked before any wash cycle will begin.
If necessary scoot the appliance away from the wall just enough to expose the main power cord.
Attempt a duet washer quick diagnostic test check the duet door lock.
Your whirlpool duet washing machine automatically locks the door as a precaution against opening the door during a wash cycle.
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If the door is still locked wait another 8 minutes as the washer might be running a test cycle.
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Once the water remaining in the washer has drained the door will unlock.
Duet washer door will not unlock at the end of a complete cycle.
If the door did not lock small hands or preoccupied minds might open.
You can manually unlock the door.
After the led lights on the washer flash for the first time wait 1 minute before you try opening the door.
These switches are generally located on the washer s door frame.
Reach up along the inside of the front and locate the bottom of the door switch lock unit.